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Technical Support | Objective Corporation Australia Australia Americas Asia Pacific Europe New Zealand BLOG CAREERS CONTACT SUPPORT Menu Toggle navigation Industries Public Sector Central Government Local Government Healthcare Financial Services & Insurance Energy & Infrastructure Products Objective ECM Objective Inform Objective Perform Objective Connect Objective Keystone Objective Trapeze Objective Redact Services & Support Professional Services Managed Services Learning Hub Technical Support Events ResourcesWell-nighCareers Newsroom Investors Partners Contact Home Industries Public Sector Central Government Local Government Healthcare Financial Services & Insurance Energy & Infrastructure Products Objective ECM Objective Inform Objective Perform Objective Connect Objective Keystone Objective Trapeze Objective Redact Services & Support Professional Services Managed Services Learning Hub Technical Support Events ResourcesWell-nighCareers Newsroom Investors Partners Contact Contact Professional Services Information Governance Process Governance Implementation Managed Services Learning Hub Technical Support WE ARE HERE TO HELP Your one-stop-shop for technical support and operating assistance. Technical Support RequestIncreasinglyInformation Get the most from your Objective solutionWangletechnical and solution support, professional services and Objective management, from your local office.   ECM Upgrade and Support Program USP OverviewConsumerSupport Online Support Portal Upgrade Protection A comprehensive consumer superintendency programIncreasinglythan just a maintenance program, the Objective ECM Upgrade and Support Program (USP) is a comprehensive consumer superintendency program. USP is an integral component of our holistic tideway to consumer care, where you wangle technical support in the context of your business. This program provides you with: telephone support web-based support software upgrades at no uneaten licence forfeit Login toConsumerSupport Stuck with a tricky issue? Our support staff are here to squire you with your product issues, and your merchantry solution. As every implementation goes live, a support contact is prescribed to your organisation, fully briefed on the specifics of your system and its role in your business. Call ourConsumerSupport Centre We track and measure everything we do. Every contact you make with ourConsumerSupport Centre is registered in our support system and whether resolved through re-education or software changes, each issue is managed through to a mutually well-set conclusion. Login toConsumerSupport Online Support Portal Find Answers within our Knowledge BaseWanglethe continually expanding Objective Knowledge Base to peruse previously asked questions and answers. Search by product, category, keyword or phrase to find answers to questions virtually instantly. Incident Management Log an incident, set its priority and it will be categorised, classified and managed to resolution. Track the progress of your incident, trammels its status, update it with new information or indicate that a resolution is no longer required. Login toConsumerSupport Maintain software version currency at no uneaten licence forfeit Each year, we invest substantially in Research and Development (R&D) and regularly release enhancements to our market-leading products. We think our existing customers, not just our new customers, should reap the benefits of new versions. USP subscribers have wangle to our latest software. Login toConsumerSupport Objective Keystone (ECC) Support Subscription software with widow service Objective Keystone (ECC) is software delivered by subscription with product updates releases and issues are resolved on an ongoing basis. Customers managing document authoring projects or consultation events can seek unstipulated help and guidance to ensure Keystone delivers their project outcomes. Login toConsumerSupport Learn from our experts In an newsy capacity, our product specialists who are misogynist to wordplay functionality and usage questions in the context of how you use Objective Keystone. It is designed for experienced users or administrators of Keystone projects, not to replace end user training. For larger scale projects requiring configuration, transpiration management and specific project controls we offer custom engagements. Questions, guidance and translating Use ObjectiveSquirefor: Feature and functionality questions Clarify how to unzip a particular outcomes Guidance and tuning of Reports Guidance on sorting and cleansing data imports Document styling and formatting translatingTranslatingand minor changes for Portal pages and branding Guidance on system housekeeping and event management Objective ConnectSquireHow-To Videos Our library of How-To videos illustrate all of the features of Objective Connect. Tutorials Instructions to get help you get started using Objective Connect today.WangleDocuments - if you've been invited to Participate Share Documents - if you have documents to share with others. Watch Tutorials Most Popular FAQs Can I delete a Document from a Share? Does Objective Connect for Windows support proxy servers? How do I setup email notifications? How do I unsubscribe from email notifications? Is there a limit to how many Documents I can Share? Login to Objective ConnectSquireGovernance solutions for information, processes and collaborative workspaces. Robust governance wideness all information LEARN MORE Streamline content-driven processes LEARN MORE Leverage information and processes wideness your enterprise. LEARN MOREProfferyour information governance to the deject LEARN MORE Redaction software for security conscious organisations LEARN MORE Digitally transform plan clearance collaboration LEARN MORE Author, verify and publish on-brand content, with ease LEARN MORE Deep and diverse wits working with customers from many industries Central Government Public Sector Local Government Healthcare Financial Services & Insurance Energy & Infrastructure Related Resources Learn increasingly well-nigh our Technical Support Services.Well-nighObjective Objective creates information and process governance solutions that are effortless to use and enable organisations to confidently whop their own digital transformation.Well-nighObjective › Solutions for regulated industries Designed for regulated industries, these solutions turn the imperative of compliance, peccancy and governance into an opportunity to streamline merchantry processes and unhook the innovative services that customers expect. Industries we work with › Software for the modern workplace With a heritage in enterprise content management (ECM), Objective's solutions proffer governance wideness the spectrum of the modern workplace; underpinning information, processes and collaborative work-spaces. Explore our products ›       Contact Us Terms of Use Privacy Policy Copyright © 2018 Objective Corporation Limited We use cookies to ensure that we requite you the weightier wits on our website. Learn increasingly Got it Questions? Feedback? powered by Olark live yack software